5 Easy Facts About samanaga Described
5 Easy Facts About samanaga Described
Blog Article
” claimed Jerzak. “The end users are normally aware about what’s likely and they are certain that we’re addressing their problems in a timely and Expert method by means of Samanage.”
If you select to scope that's provisioned based solely on characteristics in the person or group, You need to use a scoping filter.
Be warned though, the dashboard is preset to show all values; that's why, you’ll invest a while customizing the capabilities you want.
The Microsoft Entra provisioning service permits you to scope who's provisioned depending on assignment to the applying, or dependant on attributes from the consumer or group. If you decide on to scope who's provisioned in your app dependant on assignment, You need to use the techniques to assign people and teams to the appliance.
A different frequent challenge solved by the vendor is high services Expense. Gordon pressured The truth that Samanage assistance team is usually readily available to assist its shoppers.
He engaged with many of the major players during the ITSM Area, like BMC, Cherwell, and ServiceNow, and participated in demonstrations of each and every software program products. “At the end of the day, The larger merchandise weren’t the right healthy our setting.”
The IT staff at J.File. Brennan observed that Samanage furnished them that has a simplified software program and hardware tracking procedure, and a chance to take a look at a tool with out pulling a file has allowed them to quickly understand what point out Just about every asset is in. And, the crew has found even more significant improvements and progress considering that relocating to the Samanage.
We examined dozens of responses from actual consumers of Samanage and located out a few regular good factors prospects like about this support. One particular is its person-helpful UI. “Its consumer portal is intuitive and easy more than enough for end consumers,” explained Mike, a junior IT administrator from a firm that uses Samanage on normal basis.
The vendor gives supscription price tag quotation based upon the volume of brokers (ticketing) and units (asset administration) your company has to be certain your pricing prepare matches your demands. It’s also feasible to include premiums for limitless assets and agents.
“For 20 years, SolarWinds has been devoted to rendering it seem quick by arming know-how execs with the strong applications they have to fix now’s IT management difficulties. We do that by responding to effectively-comprehended, every day problems based on enter and suggestions from our prospects along with the IT professionals that we provide,” claimed Kevin Thompson, Chief Government Officer, SolarWinds.
more info
This section guides you through the measures to configure the Microsoft Entra provisioning support to produce, update, and disable customers and/or teams in TestApp based upon consumer and/or group assignments in Microsoft Entra ID.
An intuitive element that we noted is instead of clicking a ‘Resolve’ button to close a ticket–the common in ticketing applications–you alter the ticket standing to ‘Solve’. Additional cumbersome, We all know, however it’s a precaution to ensure the ticket has become double checked.
From your help finish, we appreciated a chance to observe tickets and incidents easily. Additionally, Samanage dashboard is de facto intuitive, delivering substantial-level decision makers with speedy insights on crucial data with no ought to drill down to aspects for strategic setting up.